Generali Operations Service Platform S.r.l., Branch Office Germany

Technical Service Consultant (m/f/d) Mainframe Outsourcing Management

Overview

The Generali Operations Service Platform (GOSP) supports the Generali Group in optimizing its digital services, its service quality and the creation of synergies. GOSP uses common technology platforms for the Group. As a joint venture partner, Accenture provides expertise to support transformation, innovation and scaling. GOSP develops solutions for digitalization and the introduction of a cloud-centric model. GOSP includes IT infrastructure, procurement, and security operations, among others.

That is the job

The unit Mainframe Outsourcing Management is responsible for the whole management of the mainframe services as well as for supply mainframe consultancy services within the Generali group. The technical services are sourced out- so the supplier management is a core task in delivering the mainframe services.

As a Technical Service Consultant (m/f/d) in Mainframe Outsourcing Management you are responsible for all Mainframe business, supporting internal units concerning Mainframe topics, supporting and controlling the Mainframe service provider and much more.

You support the GOSP customers in their daily Mainframe business and Mainframe projects
You control and manage the services delivered by the service provider company
You consult and support the GOSP customers in monitoring, analyzing and optimizing their Mainframe services together with the service provider
You support the GOSP management related to any Mainframe topics
You support the risk security, auditing and certification processes within GOSP related to Mainframe items (like ISAE-and ISO-audits) together with the service provider

Profile

You have successfully completed an IT degree course and have long-term work experience
You display a convincing confidence as well as strong communication- and presentation skills
You have a high level of engagement
You have a deep understanding of services and are extremely customer-oriented
You are soulution-oriented and are charaterized by willingness to cooperate, capacity for teamwork and conflict ability
You have knowledge of IT Service Management frameworks (for e.g. ITIL)
You have deep knowledge of the Mainframe technology (computing, Storage, Automation and MW/DB), z/OS and subsystems
You think and act like an entrepreneur
You preferably have very good knowledge about the Generali Mainframe environment
You are fluent in written and spoken German and English

Benefits

Work-Life-Management

Die Arbeitswelt wird immer komplexer und die Anforderungen an unsere Kolleginnen und Kollegen steigen. Somit gewinnt das Work-Life-Management zunehmend an Bedeutung. Wir unterstützen mit modernen Arbeitsmodellen dabei, das Berufs- und Privatleben miteinander zu vereinbaren.

Entwicklung

Mit vielfältige Angeboten unterstützen wir die Aus- und Weiterbildung unserer Mitarbeitenden, als App auch mobil. Unsere Talentprogramme fördern die berufliche Weiterentwicklung unserer Kolleginnen und Kollegen und bietet für jede Zielgruppe maßgeschneiderte Möglichkeiten.

Gesundheit und Fitness

Die Gesundheit unserer Kolleginnen und Kollegen liegt uns am Herzen - we care. Daher unterstützen wir diese mit vielen verschiedenen Vorsorge-, Sport-, Versicherungs- und Therapieangeboten

Community

We are Generali. In diesem Sinne fördern wir die Möglichkeit zum Netzwerken mit Kolleginnen und Kollegen auch über direkte Arbeitsbereiche hinaus.

Gehalt

Ziel unserer Personalstrategie ist es, eine leistungsgerechte und faire Vergütung sicherzustellen. Erfolgsabhängige Bonuszahlung, betriebliche Altersvorsorge und diverse Vergünstigungen stellen attraktive Zusatzleistungen dar.

Rabatte

Egal ob mit Mitarbeiterkonditionen für Versicherungs- und Finanzprodukte oder Corporate Benefits – unsere Kolleginnen und Kollegen profitieren von einer Vielzahl an Rabattmöglichkeiten und Zuschüssen.